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Member Lists

Disaster Recovery Information

The following documents provide critical information for consumers and service providers facing disaster-related water water issues. Consumers and water quality professionals can also contact the TWQA Executive Director by phone (361.573-6707) or email ( if they have any other water-related questions or concerns.

Local Water Treatment Professionals
Use the linked map to find a nearby licensed water treatment specialist if you have any questions or concerns about water-related issues as you recover from a hurricane, flood, epidemic or other water-related emergency.
Dealing with Boil Water Notices
A national Water Quality Association advisory on how to deal with boil water notices. The advisory provides insight and guidance on the meaning and implications of a boil water alert and the need to decommission water treatment appliances while the boil water notice is in effect.
COVID-19: EPA Re-Opening Guidelines
Building and business closures for weeks or months reduce water usage, potentially leading to stagnant water inside building plumbing. This water can become unsafe to drink or otherwise use for personal or commercial purposes. EPA recommends that building owners, building managers, and businesses take steps to flush the building’s plumbing before reopening.
COVID-19: OSHA Guidance for Re-Opening Restaurants
If you are in the restaurant or beverage industry and offer takeout or curbside pickup services during the COVID-19 pandemic, the following tips can help reduce workers’ risk of exposure to the coronavirus.
COVID-19: WQA Re-Opening Guidelines
This document provides general guidance and information for water treatment professionals who may be called upon to assist customers with bringing vacant buildings back online, such as when the Shelter-In-Place orders due to COVID-19 are lifted.
Hurricanes & Flooding: Floods and Drinking Water - What You Need to Know
Hurricanes, and other flooding disasters, pose a major threat to the safety of drinking water. During and after flooding, water can become contaminated with microorganisms such as bacteria, sewage, heating oil, agricultural or industrial waste, chemicals and other substances that can cause serious illness. Review this document, prepared to assist victims of Hurricane Harvey, to identify precautions can be taken to protect yourself from the dangers of drinking unsafe water.
Flooding: Precautions
People with private drinking water wells in flooded areas can take precautions and have their water tested and disinfected after a flood. To learn more, or if a treatment system has been installed in your home, review the document on the left or contact a water treatment professional for assistance.
Flooding: Disinfecting Your Well
The Texas Commission on Environmental Quality has published specific guidelines for disinfecting your private well. If your well was flooded, do not use water from it until you have followed the instructions in the document to the left.